Troubleshoot problems updating Windows

  1. Note the error code on the Windows Update page if one is shown.
  2. Restart the PC, then open Settings > System > Troubleshoot > Other troubleshooters and run Windows Update.
  3. Free several gigabytes of disk space. Updates fail when the drive is nearly full.
  4. Check the date and time. If they are wrong, downloads can be rejected. Turn on Set time automatically.
  5. Try again on a different network if the download stalls at the same percent.

Leave the PC plugged in and awake during the retry. Sleep in the middle of an install is a frequent cause of a rollback.

Windows Security

Virus & threat protection

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